Tuesday, September 19th 


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8:30am - Keynote
Tony Sanchez - VP, Transformation Team, CX @ Comcast


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9:45am - Keynote
Growth Strategies Across the Product Lifecycle

Bob Clark - VP, Marketing @ Herr's

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9:45am - Keynote
The Benefits of Employee Experience on CX

Hilary Hanh - VP, Customer Experience Innovation @ Sykes


11:00am
 

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Amy Wilson - SVP, Product Management @ Planalytics

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Cheryl Lockett Zuback - UX, Learning Experience Designer @ Vertex


1:00pm

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Dave Zasada - SVP, Product Management @ ACT

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Kunal Majmudar - VP, Rewards Manager, US Bankcard @ TD Bank


2:15pm

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Toni Butler - Corporate Leader, Product Line Management Center of Competency @ DuPont

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Thomas Hillhouse - Speaker, Consultant & Thought Leader